CallBack Engine

Privacy Policy

Effective August 5, 2026

CallBack Engine (“CallBack Engine,” “we,” “us,” or “our”) helps coordinate callback requests for plumbing services in the Tampa Bay area. This policy explains what we collect and how we use it.

Information we collect

When you request a callback, we may collect your name, mobile number, city or service area, and the information you provide about your plumbing need. We may also receive basic message and delivery information when we communicate with you.

How we use information

We use this information to respond to your request, coordinate a callback, provide status updates, prevent abuse, and maintain our records. We may share the information needed to coordinate your requested service with an available plumbing service provider. We do not sell or share mobile phone numbers with third parties or affiliates for their own marketing or promotional purposes.

Text messages

If you provide consent through our callback request form or another documented opt-in method, we may send texts about your request and related service updates. Message frequency varies based on the request. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchasing any service.

Choices and requests

You can opt out of text messages at any time by replying STOP. You may contact us to ask about your information or request correction of inaccurate information.

Contact

Questions about this policy can be sent to hello@callbackengine.net.